Frequently Asked Questions

Maleila Decor is based in Toronto, Ontario. We serve Toronto and the GTA, including Mississauga, Brampton, Vaughan, Markham, North York, Etobicoke, and Oakville, as well as Hamilton and the Niagara Region. We deliver within Ontario only and do not ship.

There are two ways to book. Ready-made collections and rentals. Choose your event date on the product page, add the item to your cart, and check out. In the special instructions box, please include your venue name and address, plus your coordinator's name, phone number, and email if you have them. We'll email you within 24–48 hours to confirm the details. Custom decor and installations. Fill out our contact form with your event date, venue, and vision, and add inspiration photos if you have them. We'll reply within 24–48 hours with availability and a quote, then send a contract to sign.

A 50% non-refundable deposit reserves your date. The remaining 50% is due 2 weeks before your event. If you book within 2 weeks of your event, full payment is due at booking. We accept Interac e-Transfer, cash, and credit card. Credit card payments carry a 3.6% processing fee.

Delivery, setup, and pickup is $200 for events within Toronto. For events outside Toronto, the fee depends on distance, so send us your venue's postal code for a quote. Our ready-made collections already include delivery, setup, and takedown. Standard pickup is by 11 PM, and pickups after 11 PM carry a $150 late-night fee. Prop rentals are pickup only unless your order includes a backdrop or totals more than $250.

Our team installs everything at your venue on the event day and returns afterward to take it down. Please allow a 2-hour setup window and about 60 minutes for teardown. Rentals run up to 15 hours and never more than 24 hours unless we've agreed otherwise. Most walls need an 8 ft × 8 ft footprint, ideally indoors. If possible, please reserve a parking spot near the venue entrance. Any parking fees we pay will be billed to you, with a receipt. Because our walls are delicate, clients can't pick up or set up walls themselves.

We recommend booking at least 6 weeks ahead. Last-minute requests for ready-made pieces are sometimes possible, depending on availability. Dates are reserved on a first-come, first-served basis.

Yes. You can book an in-person viewing during the booking process. For custom pieces, we build a demo 4–6 weeks before your event so you can give feedback on colours and arrangement. Viewings aren't available on Fridays or Saturdays, since those are our busiest setup days.

Please give us at least 4 weeks' notice if you need to cancel. Your deposit is non-refundable, because it covers materials and other bookings we turn down to hold your date. In the rare case that we have to cancel, we'll refund everything you've paid right away.

Please email us at least 4 weeks before your original date. We're happy to move your booking if the new date is available. If it isn't, the deposit is forfeited, so we recommend booking once your date is confirmed.

Along with backdrops, we design custom installations around your theme or brand. We also rent props, including centerpieces, charger plates, plinths, signage, and a red carpet, and we offer full decor and styling packages. For wedding and event coordination, visit our sister company, Day of Wedding Coordinator, at dayofweddingcoordinator.ca.

We may share photos and videos of our decor at your event for promotional purposes. If you post our work, please tag @maleiladecor.

Maleila Decor offers affordable event decor rentals in Toronto, the GTA, Hamilton and Niagara. Our ready-made silk floral wedding decor collections start at $1,999 and include delivery, setup and takedown. Individual pieces start at $55 for centrepieces, $55 for gold candelabras, $95 for a bridal bouquet and $100 for neon signs, with props from $1.50. Delivery, setup and pickup is $200 within Toronto; outside Toronto we quote by postal code. Current prices for every rental are listed in our online shop.

Yes. Maleila Decor is based in Toronto and delivers, sets up and picks up across Toronto, the GTA, Hamilton, Burlington and the Niagara Region. Past venues include Dundas Valley Golf & Curling Club, The Pearle Hotel & Spa, Sue-Ann Staff Estate Winery, Stone Eagle Winery and Trius Winery & Restaurant. Delivery within Toronto is $200. Outside Toronto, it's quoted by the venue's postal code.

Faux flowers don't wilt in heat or outdoors, look the same in every photo, and are priced when you book with no seasonal markups. Renting faux flowers costs less than buying fresh arrangements of the same size. Our faux flower collections start at $1,999, and centrepieces start at $55. Faux florals, including bouquets, are rented and returned after the event. If you want to keep your bouquet, we also offer fresh florals.

Each collection is a ready-made set of faux floral wedding decor in one colour palette. For example, the Merlot Collection ($3,000) includes: 2 pedestal arrangements with pedestals 2 floor arrangements a drape backdrop a 6 ft head table floral with candle set up to 15 centrepieces and 15 taper candle sets a bridal bouquet and a boutonniere Collections run from $1,999 to $3,000 and are booked online.